Effective Date: March 20th, 2019

 

Who we are

This Privacy Policy governs the manner in which Open Labs, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://stagelight.app/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Open Labs, LLC. 

1. Collection of Personal Information

The types of personal information collected on the Stagelight Community Websites and Stagelight Products may include, but is not limited to, the following: (1) e-mail address, (2) first and last name, (3) country or region, (4) state or territory, (5) ZIP code or postal code, (6) language, (7) time zone, (8) gender, (9) birth date and age, and (10) occupation. In connection with the purchase of Products or Service, Open Labs may collect the following additional information (1) billing address; (2) telephone number; and (4) credit card or other payment information. Open Labs may also collect and store the IP address of your computer or other networking device, which may be needed to operate various features of the Service or to determine any misuse of content. Open Labs may also collect data pertaining to your online transactions, purchase history, application usage patterns and website usage patterns by use of a tracking pixel, agent or any other visitor identification technology that collects anonymous data about end users of Open Labs applications or websites. 

2. Operational Information

Some “operational” information is used by the Service in order to operate your account properly and provide the Service. This operational information does not include the personal information that you provide as part of your user profile, but may include, for example, the following: the date on which your profile was last updated, whether your e-mail address has been verified, whether your account has been deactivated, what browser or digital audio workspace you are using, the IP address of your computer or other networking device, and other similar types of information. Operational information may be shared with third parties to the extent necessary to provide the Service. 

3. Use and Disclosure of Your Personal Information

Open Labs will not share or disclose your personally identifiable information to any third parties not affiliated with or owned by Open Labs without your consent, except as provided herein. Open Labs may use your personally identifiable information: (a) to deliver you the Service and send you notices related to the Service, your account and necessary updates, (b) to e-mail you promotions and special offers from Open Labs and its affiliates or partners, (c) to manage your account and account access, provide you purchase confirmations, support, and customer service and to keep track of support and customer service requests, and (d) to aggregate your information with that of others for marketing and promotional purposes. If you do not want to receive such mailings, you may “opt-out” by the means provided for (if any) in the mailings and/or by changing your personal preferences in your account settings. In addition, certain promotions and features of the Open Labs Websites, Software and email correspondence will give the user the ability to opt-in to promotions and special offers, or recommend to you for your consideration various products, services, merchandise and upcoming events.

Open Labs may also send you e-mails about periodic service or recommended security updates or surveys related to the Service. These periodic e-mails are considered essential to the provision of the Service you have requested. You cannot unsubscribe from these mailings. You may, however, choose not to participate in the surveys.

Open Labs may collect and analyze information about your use of the Service as aggregated with the use of the Service by other users (“Aggregate Information”); for example, overall usage patterns of users, the total number of users, the percentage of users who are female, or in a certain age range, or who live in a particular region, etc., or the percentage of users who are also consumers of various other products and services. The collection and analysis of Aggregate Information is important in the operation and enhancement of the Service and other business purposes. Aggregate Information may be compiled in reports and disclosed, sold, licensed or rented to third parties and affiliates of Open Labs. However, since Aggregate Information does not include any information that can be used to individually identify you or any other user, it is not possible for the third party recipient of the Aggregate Information to use it to identify or contact you.

Open Labs may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Open Labs, including, without limitation, to respond to a subpoena, court order or such other request, or otherwise establish or exercise Open Labs’ rights; (b) protect and defend the rights or property of Open Labs and of any content as licensed to Open Labs; (c) act under exigent circumstances to protect the personal safety of users of the Service, or the public, or (d) if Open Labs files for bankruptcy, or there is a transfer of the assets or ownership of Open Labs. Open Labs assumes no obligation to inform you that your information has been provided and in some cases may be prohibited by law from giving such notice. 

4. Managing Your Personal Information

You can always add, update, or make other changes to the information in your account settings and/or user profile. 

5. Sharing Your Personal Information

Any information that you may reveal in your user profile, in communication with any other users or in other online discussions or forums, is intentionally open to the public and is not in any way private. You should think carefully before publicly disclosing any personally identifiable information. What you have written may be seen and/or collected by third parties and may be used by others in ways Open Labs is unable to control or predict. 

6. Security and Storage of Your Personal Information

Open Labs uses reasonable precautions to keep user information secure. Open Labs uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, due to the open nature of communication through the Internet, Open Labs cannot guarantee that communications between you and Service, and the Service and you, will be free from unauthorized access by third parties. Users of the Service do so at their own risk. Open Labs cannot guarantee the security of any information disclosed online.

7. Use of Cookies and Other Tracking Technology

Open Labs may collect some information automatically and store it in log files, either directly or through third party analytics providers, such as Google Analytics. This collection may include, but is not limited to: your IP address, browser type and language, device type, referring/exit pages and URLs, other browser history, platform type, number of clicks, landing pages, cookie information, the pages you requested and viewed, the amount of time spent on particular pages, and the date and time of each request you make.

A cookie is a very small text file that a website saves to your computer’s hard disk to store information that you provide about yourself or to store your preferences. Open Labs may place Internet cookies on your hard drive, which may remain on your hard drive until you delete them. Cookies are used to store your profile information on your hard drive. The cookie allows you to move from page to page at the Open Labs Websites without having to sign in again on each page. You may have the ability to accept or decline cookies using the settings on your browser. However, if you choose to decline cookies, you may not be able to sign in or use the Service. As part of the Service, Open Labs may recommend for your consideration various content, products and services. Accordingly, Open Labs may analyze data pertaining to your online transactions, purchase history, application usage patterns and usage patterns on the Open Labs Websites through utilizing a tracking pixel, beacon, agent or any other visitor identification technology that collects anonymous data about end users of the Open Labs Websites and the Service so that Open Labs can make recommendations suited especially to you or to target certain advertising or promotional offers to you.

Google Analytics uses cookies and pixels in order to collect demographic and interest-level information and usage information from users that visit the Open Labs Websites, including but not limited to information about the pages where users enter and exit the Open Labs Websites and what pages users view on the Open Labs Websites, time spent, browser, operating system, and IP address. Cookies and pixels allow Google to recognize a user when a user visits the Site and when the user visits other websites. Google uses the information it collects from the Open Labs Websites and other websites to share with us and other website operator’s information about users including, but not limited to, age range, gender, geographic regions, general interests, and details about devices used to visit websites and purchase items. Open Labs does not link information Open Labs receives from Google with any of your personally identifiable information, or user data. For more information regarding Google’s use of cookies, pixels, and collection and use of information, please review Google’s Privacy Policy. If you would like to opt out of Google Analytics tracking, please visit the following link: Google Analytics Opt-out Browser Add-on [https://tools.google.com/dlpage/gaoptout]

8. Third-Party Websites

The Open Labs Websites and Stagelight Service regularly interact with third party websites, services and applications. Third-party websites, services and applications accessible through the Open Labs Websites have separate privacy and data collection practices, independent of us. Open Labs has no responsibility or liability for these independent policies or actions. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. Open Labs strongly suggests that you review such third-party’s privacy policies before providing any data to them. 

9. Personal Information for Children Under the Age of 13

This Site is not directed to children, and is intended only for the use of individuals aged 18 years or older. Open Labs does not knowingly collect any personally identifiable information from children under 13 years of age through the Open Labs websites. If you think Open Labs has collected personally identifiable information from a child under 13 years of age for who you are the parent or guardian, please contact us at the notice address provided below. 

10. Reasonable Efforts

Open Labs will use reasonable efforts to comply with this Policy and will take prompt corrective action when Open Labs learns of any failure to comply with this Policy. Open Labs may release alpha or beta versions of Open Labs’ Products and Service, which are further refined before the release of the final version. Because these products and services are still in a test phase, Open Labs may not always catch an unintended privacy issue, despite Open Labs’  efforts to do so. As such, Open Labs welcomes user feedback on any privacy concerns you may have. In light of the above and because of the complex and constantly changing nature of Open Labs’ technology and business, and the security risks associated with using the Internet, Open Labs does not guarantee error-free performance under this Policy. 

11. Limitation of Liability

TO THE EXTENT PERMISSIBLE UNDER LAW, OPEN LABS WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO THIS POLICY, INCLUDING FOR ANY SECURITY BREACH THAT COMPROMISES ANY USER’S PERSONAL INFORMATION AS IT RELATES TO OPEN LABS’ WEBSITES, SERVERS OR SOFTWARE. 

12. Managing Your Information

You can always opt not to disclose information to use the Service, but keep in mind some information may be needed to take advantage of some of the Service or special features of the Service. You may be able to add or update certain information as explained above. When you update information, however, Open Labs may maintain a copy of the unrevised information in Open Labs’ records.

You may request deletion of certain parts of your personal information by sending an e-mail to support@openlabs.com

Please note that some information may remain in Open Labs’ private records after deletion of your account.

If you do not otherwise wish to receive email or other communications from us, please contact us at support@openlabs.com

13. Notice for the resident in European Economic Area (EEA)

If you are a resident in EEA, please read the following:

1. You have the rights provided in GDPR(General Data Protection Regulation) as below

  • To withdraw your consent on processing of your personal information
  • To confirm whether or not your personal information is being processed, and where that is the case, access to your personal information
  • To request rectification or erasure of your personal information or restriction of processing your personal information, or object to such processing
  • To receive your personal information and transmit those information to another controller
  • To lodge a complaint with a supervisory authority

2. If you are below the age of 16 years, you shall never offer your personal information without an approval by the holder of parental responsibility for you.

3. We shall not transfer the personal information you submit to us to an overseas location except when the procedure is considered efficient to protect your personal information, such as binding standard contractual clauses provided in GDPR. 

14. Changes to This Policy

Open Labs reserves the right to modify this Policy at any time. When Open Labs does so, Open Labs will also revise the Effective Date at the top of this Policy. Open Labs encourages you to frequently review this Policy for any modifications. Your use of the Service or Open Labs Websites after the Effective Date of any updates to this Policy will constitute your acceptance of the updated Policy. 

15. Contact Us

If you have questions regarding this Policy, please send an e-mail message to: support@openlabs.com